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WhatsApp is our fastest channel. For detailed questions, email works too.
WhatsApp
+92 321 111 8312
Fastest reply — usually within 10 minutes
Email
support@thehairfactory.pk
We reply within 4 hours (business hours)
Phone
+92 321 111 8312
Monday to Saturday, 10am-10pm PKT
Business Hours
Monday to Saturday
10:00 am – 10:00 pm (PKT)
Closed Sundays & public holidays
Warehouse
Pakistan
Exact address shared on business-verification request
Quick answers to common questions
Before you reach out, check our FAQ — most shipping, refund, and application questions have answers there.
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